Service Advisor - Kings Lynn | East Anglia & East Midlands | EMG Motor Group

An EMG Franchise

Ref: Service Advisor Kings Lynn

Closing Date 01/09/2019
Benefits
Working Hours Full-Time
Location Kings Lynn
Salary TBC

Service Advisor

We are looking for a Service Advisor for our Kings Lynn Branch.

You will need to be a confident relationship builder able to communicate with all our customers in a professional, prompt and courteous manner.

Key duties will include, arranging bookings for work to be carried out, advising and selling additional work found during vehicle inspections, along with finalising and invoicing the customer and collecting payment.

You will need to demonstrate that you have the ability to work independently maintaining customer focus. Key performance indicators will include Customer satisfaction, repeat repairs and retail hours sold.

The successful applicant will be, IT literate, self-motivated and have a proactive approach to delivering an exceptional customer experience.

Previous experience in a similar role would be a distinct advantage.

Job Types: Full-time, Permanent

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