SERVICE ADVISOR REQUIRED
We are looking for a full time Experienced Service Advisor
Mon-Fri 8.00 until 18.00
Sat 8.00 until 13.00 (1 in 3 rota)
Main Job Function:
You will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Receive customer enquiries by telephone and in person, and successfully convert these into bookings maximising service, sales and profitability by selling core, value added and incremental products. To accurately record vehicle information, service history, gain authority through the 1 Link platform and liaise with leasing companies and retail customers to gain approval on work, Create job cards and compile invoices for works carried out. Work with workshop controller, parts and aftersales manager to provide a quality service experience for our customers.
The ideal candidate will have a proven history in the motor trade.
A full valid driving licence is also required for this role.
The ideal person will have a friendly approach to customers and an engaging personality with great attention to detail offering the highest levels of customer satisfaction.