MG Ipswich

I saw the EMG advert online for one of the last MG5's at a very attractive price so went to the EMG showroom in Ipswich to have a look. The sales staff there were very helpful and although we hadn't made an appointment Frankie, the Sales Manager, quickly arranged and took us for a test drive. This was my first drive in an all electric car, Frankie was so helpful, nothing was too much trouble. The test drive was great, so we purchased the car and arranged to pick it up in a few days. Frankie sorted all the paperwork and guided us through the transfer of my much loved BMW X5, and also the personal plate transfer. He could not have been more helpful. Very polite and considerate, in all a very professional service, and for us a very pleasant experience. A few days later I was contacted by Lyndsey from EMG to discuss servicing plans and so on, she was also very pleasant and helpful. I would most certainly have no hesitation to use EMG Ipswich in the future based on this experience. Thank you all.

I want to say a BIG thank you to Glen and the team for brilliant service from start to finish when my wife and I bought a new MG ZS trophy from you which we collected last week. Glen, you were great, keeping in touch with us, answering all our questions and just making everything so straightforward. Your enthusiasm was so appreciated and so enhanced our experience. Thanks again Glen.

Fantastic dealership.i was looked after by ollie in particular and couldn't fault him.very professional and felt at home.paperwork went smooth and it's the 2nd time we have purchased from emg so happy to have a great business in my town. Definitely recommend ollie to help with the process.5 stars for ollie and EMG!

The team at EMG / Ipswich MG made ordering my new MG3 Trophy stress-free. They arranged a test drive on my first visit, and then again when my wife thought she’d better have a demonstration of hybrid automation. No sales pressure but all the details provided to allow time to make an informed decision. Special mention to Jack Camp for his friendly customer service. And so far so good with the car, purchased as a replacement for my Fiesta and also a step towards going fully electric next time.

Wow, wow, wow ! A big thank you to Glen Manley and colleagues for your support, guidance and amazing customer service. Selecting a new car is a major decision, you offered clear, honest and straightforward information with friendly ‘no pressure’ check in's. I am so pleased with my new MG3, what a car and packed full of features. A special thanks for your hospitality and making my son feel at ease in your showroom, top marks for being inclusive without really knowing you were :)

After a stressful experience with our insurance company, we felt in safe hands with the team at EMG MG Ipswich. They helped us secure one of the last remaining MG5s at a great price (with the easy option of £99 deposit - much easier and fairer than other dealerships), communication with them was always proactive, forthcoming and faultless. When we arrived early for our collection, they were extremely accommodating and we were on our way 2h earlier than planned. Thanks a lot to Jack, Oliver & Glen who took the stress out of a stressful time!

Went to Ipswich from London to look at cars on a recommendation. I could not believe the service I got, it was absolutely brilliant. I bought a car on Saturday the 8th of February, it was delivered to London on Tuesday the 11th. I would always go back there, it was well worth the drive. I got exactly what I wanted for a very good price and without any pushy salesmen. I highly recommend them.

Hi, I had an appointment today with Oliver. I was welcomed into the showroom with a pleasant cup of coffee. We reviewed the type of vehicle I was looking for and the reasons for my choice. Oli was polite and helpful, if he did not know the answer to a question he found it out rather than provide a vague of inconclusive reply. We then took a test drive and a number of other questions were covered. At the conclusion of the drive we discussed my appraisal of the car and agreed that it was not after all what I wanted. We then considered several other options and budgets. At no time did I feel that I was being steered on pressured, but clearly the sales staff were motivated to find something suitable for me if they could. On my drive home I reflected that I had a positive visit although unsuccessful on this occasion. Sometimes it is just as important to know what you dont want. Many thanks for your time on this pleasant visit. Sincerely, Andrew Lamprell.

We were very pleased with our purchase of an MG5, our first EV. Bob Pegram was very helpful and polite in facilitating our purchase, answering all of our questions in an honest and straightforward manner. We had to do some testing with car seats (we have 2 children), and the staff were very helpful. We even left with 2 complimentary MG plush bears called Morris, in addition to our new car. Having previously found buying a used car a dreaded activity, we were pleased that this was such a pleasant experience this time around.

We have just purchased an MG HS trophy from the EMG in Ipswich. We are delighted with the car and all the team at EMG. We dealt with Oliver from the sales team who made the process smooth and simple. Buying a new car or making any large purchase can be intimidating and stressful but Oliver put us at ease he was polite honest and informative yet not pushy.

What sn incredible experience, having visited other horrific and pushy car dealerships in Ipswich I was reluctant to continue searching. My wife said she'd like to visit the EMG MG dealership in Westend Rd, I was slightly apprehensive but on entering the showroom I was immediately impressed. The atmosphere and willingness to assist was off the scale. Bob Pegram introduced himself to us and he was quite superb, his customer service was beyond reproach and he met all of our needs and we bought the car that best suited our tastes and needs. He then introduced my wife and I to the Sales Manager Darren Gower what an incredible man, it is obvious that his team clearly get their approach from the 'Boss'. All round service was superb, would I use them again? In a heartbeat. Thank you Ipswich MG for looking after a young couple in their 70's, extremely rare in the 21st century.

Another happy customer, having bought a new MG3 Hybrid+ early in the new year. Very lucky to have Andy Porter looking after us from start to finish. Very professional, friendly and knowledgeable and always available to answer questions, be it in the dealership, or over the phone. Everything was done and ready for the handover day, and the V5 was received within a week. First class service from a very helpful dealership.

Five stars for this dealership so far. I went to have my car serviced and was blown away by the great customer service. I then got carried away and ended up buying a new MG HS Trophy phev from Glen. No hard sales, informative and very friendly service from Glen and indeed the whole team. I know it's still early days with my new car but I'm loving it, such great value and style. Surprised myself how quickly I got used to all the technology in this superb car but Glen was extremely patient explaining it and nothing was too much trouble. Thank you so much Glen and EMG Team.

Dealt via Carwow. Initialy happy with process and service received from Jack/Glen. However part of the offer was for £30 petrol and free mats. Noticed mats were missing so they provided them. Also queried about fuel, was told it was done but on way home had to get petrol as only a small amount was included.

We have been looking for a new MG for a while as a family car but had no clue what to look for. Darren was absolutely brilliant and gave us plenty of help in picking the right car. He was very attentive and listened to what we were wanting and had to say. The place was lovely and clean and the co-workers were very friendly and made sure help was given when needed. The dealership was very informative and had a great selection of cars. Darren made sure that the process of beginning and end was made very easy. They kept in touch with us through the process and let us know if anything needed changing or something new come up. When we popped over for a test drive, they were so helpful and didn't hesitate to get the keys and let us out for a drive. I can't thank them enough for the help they've given us and I wouldn't reccomend anyone else but them!

November 2024 I saw the MG ZS EV Trophy on Autotrader and liked what I saw. We visited the showroom in Ipswich and Oliver Cox went above and beyond to help me. I am registered disabled and have respiratory and mobility issues but, Oliver wasn't phased and took care of everything ensuring that my new white MG came out of storage and was prepared for me to collect, when I was able to collect it... I truly appreciate everything he was able to do for me.

We went to test drive the new MG 4 at the weekend and we were looked after by Oliver Cox. Oliver was very knowledgeable about the car and was patient in showing me how everything worked as I’m not familiar with fully electric vehicles. He answered all of our questions and we were sold as soon as the test drive finished! We’ve moved forward with the purchase of an MG 4 and can’t wait for it to be delivered! Thank you Oliver!

I can only speak very highly of EMG Ipswich for open honest dealing and excellent customer service. I am 71 and have bought dozens of new and used cars and motorcycles over my life and this was the very best of experiences. I had recently been burned badly by an Edinburgh MG dealer who twice offered me MG5 cars they could not deliver (once through Carwow and the second time by direct documented deal with myself) this is called "bait and switch" tactics when the dealer does not have and has no ability to get the actual cars they offer me at the price they quoted. EMG Ipswich and Jack Bell in particular could not have been any better than that shower of Rogue MG dealers in Edinburgh. So much so that I accepted EMG's quote immediately and accepted the need to travel 400 miles from Edinburgh to Ipswich to collect my new car (just 7 miles on its odometer). They provided me with the registration number and VIN immediately I called on the Tuesday so I could insure my new car on the Wednesday for Thursday pick-up. I paid the price in full online by secured verified payment on the Tuesday and flew down to pick my car up on Thursday and drove it home to Port Seton (near Edinburgh) that same day. EMG's price was £110 lower than the rogue Edinburgh MG dealer and included a metallic paint finish (normally a £585 extra compared to the plain white paint "offered" in Edinburgh). EMG had my car fully charged at 100% for my journey home as I had requested. Before I left EMG gave me a very valuable and welcome and unexpected gift (see for yourself what you may get). When Jack introduced me to my new MG5 he set it up for me to use the Economy drive setting and with Regenerative braking set to the maximum level of 3. Once he did so the car showed a likely range (on 100% charge and with 7 miles already on the odometer) as 263 miles but he cautioned that I would probably get between 220 and 250 miles and this is in the range confirmed by many on-line reports. Jack programmed my trip computer (ZapMap) to plan for 3 recharges on the 400 mile drive back to Edinburgh in case they were needed. However, I only needed a single recharge at 212 miles at which point the car system said I still had 24% battery charge and 70 miles range remaining. I worked that out to be a full range (on 100% charge) at that time of over 280 miles ! I drove North on the A14 and the A1 and eventually on the A68 at about 50 mph and on the A1(M) at about 60mph (remember I am a 71 year old man, with no passengers and with no baggage and no heater/air-conditioning in use in cold but far from freezing weather and a brand new battery system) and by the time I got home and used the car in and around Edinburgh then recharged to 100% (using an overnight 3-PIN slow charger) my system showed the screen in this photograph - expected range of 326 miles at 100% ! with the car now being familiar with my driving level after 453 miles. (Remember I got those figures driving in Economy mode with Regenerative braking at level 3). I give a wholehearted endorsement (based on my own long previous vehicle purchase experience) of EMG, Jack Bell and the, new to me 2024 MG5 SE long-range base model. I found car and dealer to give customer satisfaction well above the level I could have reasonably expected. Happy electric car driving via EMG to all, Francis Buchanan.

Brilliant customer experience here in November 2024. Purchase of an MG HS model. They have a brand new team in place and were a pleasure to deal with. Forget the stereotypical car sales image, Glen Manley gave professional and diligent advice and assistance when choosing our new car. Very happy and thanks again. Lee Stevens.

Just brought an MG M4 EV I am completely new to the electric car scene I only went for a test drive and ended up buying the car. Oliver Cox is new to the team and was helpful, knowledgeable and a pleasure to deal with, he is definitely an asset to they sales team, not at all pushy with just the right level of communication. They were able to match a deal I had seen elsewhere and so far everyone has been really helpful Definitely would recommend the dealership.

I have purchased a ZS from Ipswich, from a distance, which is always difficult. We had a few issues to overcome but I am more than happy with the outcome. Declan, who is young and learning the trade, will do well, polite, professional and efficient. A mention for Darren Gower, who helped when we needed him, experienced and knowledgeable, I wish him and Declan well. Ken Reynolds

Picked up my new MG car from Darren Gower in Ipswich today. Along with my mum who also purchased her car at the same time Cannot recommend Darren and his team enough they went above and beyond for us and nothing was too much to ask. Highly recommend 5 star service at all times! Thanks guys see you in 2 years!

Miz was great. He made everything very easy for us and the whole process was smooth from test drive to hand over. Had a slight issue with the vehicle since, but EMG have been easy to deal with and offered to fix without hesitation or quibbling. We’re delighted with the vehicle and the service we received.

"The experience at EMG Ipswich was great because as soon as I arrived I was not jumped on by a sales advisor I was left to look around / after a few minutes a sales advisor did come out and asked if I was ok and they were very respectful when I said I was just looking and there response was 100% and said just call in if they could do anything I had a test drive in one of their cars and when I got back I was not pushed into buying and when I said I would like to think about it they 100% respected my decision I felt so comfortable that I returned the next day and brought the vehicle When I picked the car up they could not be more helpful i point out a couple of things and with in 15 minutes everything was rectified and i was very happy From sales person to manager no one could have been more helpful "

Had my 2 year old ZS EV serviced at EMG yesterday and delt with service reception guy Lee Ward. The customer service I received was first class, efficient and professional. Lee understood my requirements and kept me informed of progress and the work completed. EMG is not my nearest MG dealership, but with this level of service, I will continue to travel the extra distance to get my car looked after by Lee at EMG Ipswich.

A great experience with getting my car serviced. Communication was clear from the point of booking, to the book in email a few days before to on the day. When the service was finished, the video and easy to understand green/amber/red rating of each element was brilliant. This also allowed you to quickly and easily add anything from the red to the basket and I, almost instantly, got a message to say they were now working on those elements and would contact me once it was done. A very quick and easy process!

So happy with my new car and customer service received from EMG. Cieran the salesperson made my first experience of buying a new car an enjoyable one. Smooth, no fuss and hassle free. Within 20 minutes of entering the showroom I was test driving the make and model I purchased, which is further than I had gotten in over 3 weeks of dealing with another competitor. It was through frustration I went to the main dealer and I’m so glad I did as I actually ended up receiving a much better deal and a higher spec vehicle. Beyond pleased and would highly recommend.

Chris was very helpful at our first visit and we felt comfortable returning to the showroom and ordering a car. He was particularly patient on our test drive as we weren't used to an automatic car. We will be happy to return for car servicing and are grateful for his concern regarding every aspect of our purchase.

We were helped the whole time by Jonathan at the Ipswich dealership. He answered any questions we had, explained everything to us in detail. Communication was excellent, couldn’t fault his customer service skills at all. Would 100% go back if we were to need another car and would 100% recommend to anyone looking for places to buy a vehicle.

The staff at EMG Ipswich were good, particularly Jonathan.Fairs , who served me. He gave me choices and assisted with getting the right car for my budget. Everything was explained clearly and questions answered. I also noticed that the staff work as one great team, and very helpful, that it why I would not hesitate to recommend EMG Ipswich to anyone looking for their next ride. They put options before you and let you make the final decision. After sales service, very great.

We driven. We followed the parking signs and we ended up stuck at the back up out of the road because the yard was so full of cars. The gentleman came out and did explain why there's so many cars in the yard and nowhere to park so we backed out and parked near the road. Look around overall. Very busy as in cars everywhere. Sit out ok. The signs need changing really. The gentlemen did apologise and overall 7 out of 10. He was quite knowledgeable. He was very helpful. We didn't get anything but he seemed to be a really nice man, personally, I think he's a very good asset for EMG Ipswich/

Brilliant and friendly service! After some bad experiences at other dealerships, was treated really well by Chris at EMG. Very relaxed and comfortable car buying experience, and totally understood our needs. Matt was also great at showing us round the car and it's features before we drove off! Love my new shiny red car, thanks guys!

Recently purchased a used Ford Focus from EMG Ipswich. After poor experiences at other dealerships, Inc main Ford ones, Jonathan Fairs made the whole process at EMG a joy. No pressure sales, a great test drive and a fair realistic price offered on our trade in. Everything was straight forward, stress & hassle free, all completed on time and the car was prepared to a high standard too. I would definitely recommend EMG Ipswich & Jonathan for your next car purchase.

Picked up our lovely, new MG PHEV on Monday. Enjoyed good service from all the staff, especially Jonathan Fairs who helped us from enquiry to purchase. A seamless process. Many thanks. We are enjoying discovering all the bells and whistles of our new car. Beautiful paintwork and stylish interior. It has a responsive drive. We are very pleased with our new purchase.

Just purchased a new MG HS from EMG Ipswich and have been very impressed with the whole transaction, I found both Darren and Chris to be very helpful and knowledgeable and made the whole process so easy. I have previously had dealings with the service department and they were also very helpful with my previous MG and I’m sure this will continue with the new car. I have no hesitation in recommending EMG Ipswich.

I contacted Gary at EMG as I needed to buy a car the very same day.Wow did he step up to the plate.The car was checked over and serviced that same day to be collected at 4pm.Gary proved to be an extremely knowledgable salesperson who sorted out all the paperwork and was an absolute joy to deal with.Thanks Gary it was a pleasure to meet you and I would not hesitate to buy a car from EMG in the future.

Bought a new MG from Darren at EMG Ipswich. Darren was very helpful with helping us get the car we wanted, even going as far as sourcing a different one than originally agreed once another in the colour we ideally wanted became available. So pleased with our choice of travelling to Ipswich rather than our local dealership - would highly recommend

I bought a Ford Focus from the ipswich branch having previously been sold a questionable focus a few days before from another dealer. However, dealing with Gary was a pleasure. He was professional..patient and explained everything to me. He helped in all aspects and when the car was ready within a day in perfect condition I was extremely happy. Gary Is an asset to EMG and I believe his hard work should he rewarded. Many thanks

I recently bought a Suzuki Jimney Estate from EMG Ipswich and I'm absolutely delighted with the service I received from Gary Bissett and his team. I can thorougly recommend this company. Gary was extremely professional in his approach and I bought this vehicle with ease and confidence. I also took advantage of having the Diamond Brite protection which is well worth the extra as I drive on some pretty filthy roads and have to say, after a rain shower, the vehicle looks as if it's been through a car wash. Thank you Gary for your excellent professional service. Christine Howard

gary bissett at mitsubishi emg ipswich was such a great help finding the right car for me on disability . he did some research for me and come up with a better car than the one i picked . very happy with the service he provided , kept me updated with texts phone calls n voicemessages. took me on a test drive . went through all the cars performance and information . put me in touch with amanda to install a hoist for a mobility scooter . nothing too much trouble . very pleasant gentleman . explained everything thoroughly . 2nd time gary has sorted our disability car 1st time was a suzuki in colchester was just as efficent then . very happy with my my eclipse cross . thanks again gary for a wonderful service anthony .

Purchased my new car today from Mitsubishi/EMG in Ipswich , had outstanding service by Gary , went in to see my vehicle yesterday which was a Nissan duke . Gary showed me all round the car told me everything I needed to know and all my options and let me have a test drive and I fell in love with it , and within 24 hours the car was mine. Went to collect today and Gary showed me everything I needed to know in detail as coming from a Renault Clio to a Nissan duke is a big difference . Thankyou so much Gary for all your help well done

Purchase my car from there today and couldn’t be happier Gary the salesman was absolutely great he walked us through every step of the way checked to see if the car was available for us at Mitsubishi uk and took us on a no pressure test drive we then signed all the paperwork and waited for the car to arrive and now 8 weeks later we drove away in our new car and couldn’t be happier. Great salesman a real asset to EMG. A great bloke to chat with made us feel at ease and very welcome to the showroom

Had a great experience at EMG, lovely customer service from when you walk through the door up until you leave! The person who delt with my MOT was so helpful with the options of what to do with my old car thank you!! And thank you Gary Bissett for helping get my car, sit through all the paperwork and show me everything to do with the car, it was so helpful especially as I was taking it away that day, I love it and hope to continue to use EMG in the future!

I would like to thank Gary and the team at EMG not only were they a pleasure to deal with they also were quick and efficient in helping me find the pick up I needed. I'm over the moon with the warrior and Gary managed to turn around the deal in two days I will defiantly recommend them to anyone and I will be using EMG again.

Picked up my car today, so pleased with the service we received from Darren at Ipswich branch. Explained everything clearly from start to collection, no pressure put on us at anytime and communicated with us throughout the whole transaction to make my purchase easy and so nice to have such friendly service. Would highly recommend to anyone buying a car from EMG.

Excellent service from Gary at EMG Ipswich. My husband and I were looking to purchase a new family car and went in not really sure on what we wanted. Gary was very attentive and talked us through many different options and car types to help us find what suited us and our family best. We will enjoy many years to come in our new car and will definitely be back for our servicing needs too.

Bought our Toyota Aygo xpress on an 18 plate from Jason Baker and even though we have difficult times we found the whole experience was very straightforward. From test driving the Toyota to arranging the p/x , completing the paperwork and handover everything re safe distancing and the new vehicle being sanitised before and after using was most efficient. We would not hesitate to recommend dealing with both Jason and all the staff at EMG Motor Group at Ipswich. Many thanks guys. Dave and Sue .

Great friendly service, first visit I discussed finance options. They were Frank and honest. The scrappage scheme emg are doing is definitely worth thinking about. Gary Bissett was very professional and made buying a car easy . I like there layed back approach, compared to other pushy car sales man.

I bought a car from EMG 3 yrs ago and their service has been great , always helpful and polite & professional . So when I wanted to change my car I went back to EMG . I looked online and saw a car that I wanted however it was at another showroom, I spoke to Gary Bissett at the Ipswich branch and he arranged to go and collect the car from the other store and bring it back to Ipswich. Gary kept me informed and nothing was too much trouble for him . I highly recommend EMG & Gary was a great guy to deal with professional at all times . Thank you

Could not fault the service we received today. My son wanted to buy a (performance) car as it was his birthday. Unfortunately, because he is only 22 he wasn't allowed to test drive it. Gary the salesman was great from start to finish. Taking him on his test drive explaining everything about the car etc. No pushy sales techniques. I would definitely recommend EMG. Thanks Gary.

Great buying experience, with friendly staff. Just bought a Focus ST from here, from the first phone call to the final drive away I couldn’t be happier. Excellent, knowledgable staff, nothing was too much trouble. I noticed a few chips on the car, fixed them up no problem before sales. No pressure was put on me to purchase, test drive was organised really easily and all questions were answered. The £599 3 year warranty is a no brainer and great value. Thanks to all at EMG Ipswich for all your help, big shout out to Brian for his excellent sales manner.