Reviews from
Google
4.7
#
1073 Reviews
4.7 Average of 1073 Reviews
  • Ruth Mullins
    2 days ago

    We arranged a viewing of a Kia Stonic and drove to Kia Thetford the following day. James was the salesman. My son went straight out for a test drive and we bought the car and took it home the same day. James went through everything with us we felt very reassured that this car was perfect for us. The experience was brilliant and speedy we have visited many garages in the search for a Stonic but this experience was definitely the most professional and best. I give James 10 stars for his professionalism and customer care. I would definitely recommend this Kia garage.

    EMG Kia Thetford
    Response from EMG Anglia Limited 1 day ago

    Hi Ruth Mullins, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

  • Justin Howard
    2 days ago EMG Used Cars & Ford Authorised Repairer Haverhill
    Response from EMG Anglia Limited 2 days ago

    Hi Justin Howard, Thank you for your review! We're delighted to know that you had a great experience with us. If you have any additional feedback or need further assistance, please don't hesitate to reach out to us. We appreciate your support and look forward to serving you again! Kind Regards, The team at EMG

  • A K
    2 days ago

    "I contacted callum on Saturday for the car and travelled down from Sheffield as the intial car was not to my liking. Callus arranged overtime valeting and picked me up from station 10 minutes before closing time and stayed back after everyone left to seal the deal. I'm very impressed and hope you don't let him go, all the skills for the perfect salesman! Thank you callum"

    EMG Used Cars & Mitsubishi Authorised Repairer Duxford
    Response from EMG Anglia Limited 1 day ago

    Hi A K, thank you for taking the time to leave a review for us at EMG Used Cars & Mitsubishi Authorised Repairer Duxford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

  • NintyGuy999
    3 days ago

    Test drove and bought my new car today from this garage in Thetford. Can't recommend this place enough! James was extremely easy to deal with, very friendly and knowledgeable about the car and nothing was too much trouble for him! An absolute credit to this garage! Thanks again for all your help! Very happy with my new car.

    EMG Kia Thetford
    Response from EMG Anglia Limited 2 days ago

    Hi Nintyguy999, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

  • Andrew Rogers
    1 week ago

    Very friendly and helpful staff, very informative and knowledgeable.

    EMG Kia Thetford
    Response from EMG Anglia Limited 1 week ago

    Hi Andrew Rogers, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • Martine Mockford
    1 week ago

    Paul was very kind and helpful, helping me secure the car of my dreams from a distance. I was not disappointed when I got to see the car!! Thank you Paul I love my Mercedes GLA!!

    EMG Used Cars & Ford Authorised Repairer Haverhill
    Response from EMG Anglia Limited 1 week ago

    Hi Martine Mockford, thank you for taking the time to leave a review for us at EMG Used Cars & Ford Authorised Repairer Haverhill. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

  • Yaw Ampomah
    1 week ago EMG Used Cars & Ford Authorised Repairer Haverhill
    Response from EMG Anglia Limited 1 week ago

    Hi Yaw Ampomah, Thank you for your review! We're delighted to know that you had a great experience with us. If you have any additional feedback or need further assistance, please don't hesitate to reach out to us. We appreciate your support and look forward to serving you again! Kind Regards, The team at EMG

  • Pedro Rodrigues
    2 weeks ago

    I am very happy with my new car. Paul is an excellent professional. He gave all the explanations to me and my partner, always without pressure. I liked the service and availability.

    EMG Used Cars & Ford Authorised Repairer Haverhill
    Response from EMG Anglia Limited 1 week ago

    Pedro Rodrigues, we are so pleased you enjoyed your visit to EMG Used Cars & Ford Authorised Repairer Haverhill! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • Angus Shaw
    2 weeks ago

    Harrison went out his way to make sure we got all the information we needed and a fair deal. We ended up purchasing a reliable car which we love. An honest company which isn’t pushy and takes care of its vehicles.

    EMG Used Cars & Mitsubishi Authorised Repairer Duxford
    Response from EMG Anglia Limited 2 weeks ago

    Angus Shaw, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you so much again for your feedback! We hope you have a great day!

  • Beth Ibbs
    2 weeks ago

    Brought a lovely Vauxhall Adam from here today and I’m absolutely in love with it, the car was in immaculate condition and drives lovely. Nicky was absolutely wonderful, I previously wrote my car off and I was nervous to get into another car, she eased my mind throughout the test drive. She went through everything with me and made me feel so comfortable. The car came with everything I needed to drive away happy with. I couldn’t recommend the EMG garage in Haverhill enough, especially Nicky! Thankyou so much !

    EMG Used Cars & Ford Authorised Repairer Haverhill
    Response from EMG Anglia Limited 2 weeks ago

    Hi Beth Ibbs, thank you for taking the time to leave a review for us at EMG Used Cars & Ford Authorised Repairer Haverhill. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

  • Michael
    2 weeks ago

    Amazing service! We sold our car to EMG! We listed our car for sale on an online platform, Dave called from EMG stating they could buy our car at a very competitive price with no strings attached, Dave booked our appointment for 10:00 the process literally took 20 minutes and they then were kind enough to drop me off at the local train station, very honest dealer, very organised and so easy to deal with, 10/10 we will certainly be coming back, thanks again.

    EMG Used Cars & Mitsubishi Authorised Repairer Duxford
    Response from EMG Anglia Limited 2 weeks ago

    Hi Michael, thank you for taking the time to leave a review for us at EMG Used Cars & Mitsubishi Authorised Repairer Duxford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

  • Emma-Marie Golding
    2 weeks ago

    I purchased a Ford tourneo custom from the dealership, Nicky was absolutely lovely! Both her and the manager Melanie were both brilliant. Kind, respectful, polite and just lovely to meet. Nicky made sure everything was checked and ready for me to collect Wednesday. Would definitely recommend this dealership!

    EMG Used Cars & Ford Authorised Repairer Haverhill
    Response from EMG Anglia Limited 2 weeks ago

    Hi Emma-marie Golding, thank you for taking the time to leave a review for us at EMG Used Cars & Ford Authorised Repairer Haverhill. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day!

  • Luke Fowler
    3 weeks ago

    Friendly, polite service from Harrison and Dave at duxford. Made purchasing my new BMW simple and painless. They weren't pushy like alot of places these days so was a breath of fresh air.

    EMG Used Cars & Mitsubishi Authorised Repairer Duxford
    Response from EMG Anglia Limited 3 weeks ago

    Luke, thank you for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a fantastic day!

  • OLA Olumuyiwa-Gold
    3 weeks ago EMG Kia Thetford
    Response from EMG Anglia Limited 3 weeks ago

    Thank you for your high rating OLA!

  • Tim Tottles
    1 month ago

    The team at EMG were excellent from start to finish! Would highly recommend! We dealt with Callum and Harrison who answered all of our questions and delivered on their promises.

    EMG Motor Group Duxford - Mitsubishi Service & Citroen Specialist
    Response from EMG Anglia Limited 1 month ago

    We appreciate your positive review about your recent experience with us Tim! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a fantastic day!

  • Aimee Plumb
    1 month ago

    We went to EMG to take a look at the variety of cars they had. Our main aim was to take a look at different sizes for our ever growing puppy. Harrison greeted us as we arrived and his attitude was amazing from start to finish. He was polite and respectful, he did say he was new so introduced us to his boss Alfie who again was very friendly. The service we received from EMG was amazing and made my first dealership experience a real positive one. We are more than happy to return there to hopefully buy our car!

    EMG Used Cars & Mitsubishi Authorised Repairer Duxford
    Response from EMG Anglia Limited 1 month ago

    Hi Aimee Plumb, thank you for taking the time to leave a review for us at EMG Used Cars & Mitsubishi Authorised Repairer Duxford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

  • Linda Ferguson
    1 month ago

    Thank you to Nicky Gregory for helping me with the search and purchase of my new car. She provided sound and pragmatic advice and demonstrated excellent customer service.

    EMG Used Cars & Ford Authorised Repairer Haverhill
    Response from EMG Anglia Limited 1 month ago

    Hi Linda Ferguson, thank you for taking the time to leave a review for us at EMG Used Cars & Ford Authorised Repairer Haverhill. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!

  • Grahame Hobden
    1 month ago

    Many thanks to Cameron for his help with the recent purchase of our Kia Nero. From the initial contact to making it possible to view, test drive and drive away within a few hours, you could not have been more helpful. Excellent knowledge of the car and the ability to share clearly. Very happy with my experience of EMG Kia at Thetford. Grahame

    EMG Kia Thetford
    Response from EMG Anglia Limited 1 month ago

    We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a fantastic day!

  • Joanna Wray
    1 month ago

    Brilliant service by John felt really looked after would recommend

    EMG Kia Thetford
    Response from EMG Anglia Limited 1 month ago

    Joanna Wray, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • Trevor Jaeger
    1 month ago

    Always brought cars from EMG Haverhill, always found Paul polite helpful and always found cars we’ve been looking for.

    EMG Used Cars & Ford Authorised Repairer Haverhill
    Response from EMG Anglia Limited 1 month ago

    Trevor Jaeger, we are so pleased you enjoyed your visit to EMG Used Cars & Ford Authorised Repairer Haverhill! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

  • Mark Hill
    1 month ago

    Refreshingly straight forward recommendations and advice. .

    EMG Used Cars & Mitsubishi Authorised Repairer Duxford
    Response from EMG Anglia Limited 1 month ago

    Hi Mark Hill, thank you for taking the time to leave a review for us at EMG Used Cars & Mitsubishi Authorised Repairer Duxford. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a fantastic day!

  • Hanna
    1 month ago

    Really great experience from start to finish. Cameron has been so helpful with purchasing our new car. Would thoroughly recommend emg to anyone looking for a new car Thank you

    EMG Kia Thetford
    Response from EMG Anglia Limited 1 month ago

    Thank you for the feedback! We're glad Cameron provided you with excellent service. We appreciate your kind words and see you next time.

  • Robert Lipman
    1 month ago

    Great staff, great service and great cars, pretty much sums it up, we have now bought 3 cars from there, two of them last weekend. To say it was easy and a pleasure is the absolute truth.

    EMG Kia Thetford
    Response from EMG Anglia Limited 1 month ago

    Robert, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a fantastic day!

  • Sam Brown
    2 months ago

    Purchased a Xceed today, drove down from Bradford to collect, brilliant from start to finishCameron made the whole process very simple, can't thank him enough. Love the motor! Will definitely be back in the future!!

    EMG Kia Thetford
    Response from EMG Anglia Limited 1 month ago

    Thank you for the feedback! We're glad Cameron provided you with excellent service. We appreciate your kind words and see you next time.

  • Chris Bellingham
    2 months ago

    Callum was great from start to finish along with Harrison on the hang over

    EMG Used Cars & Mitsubishi Authorised Repairer Duxford
    Response from EMG Anglia Limited 1 month ago

    Hi Chris Bellingham, thank you for taking the time to leave a review for us at EMG Used Cars & Mitsubishi Authorised Repairer Duxford. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Thank you again for the great review!

  • Leon Atkins
    2 months ago

    Firstly, the service I'd booked in for was excellent and no problems at all. When I booked the service in, I had mentioned that there was a juddering at 30mph. When I went to pick the car up I was told that there was nothing wrong with it. On my way home, as soon as I hit 30mph the juddering was there again so I went straight back and asked if I could take the mechanic out that had checked over the car to prove it. He agreed that there was a judder but because there are no codes showing on the diagnostic computer, there's nothing they could do and to bring it back if it got worse. I was later invited to bring the car back in and to leave it with them for the day. They found that there was a carbon build up around the jets which was causing the problem. It's a shame the issue wasn't fully investigated the first time and I didn't appreciate being told that there wasn't a problem when I very clearly knew there was but I was given a free courtesy car whilst they worked on mine and customer care was much better. I'm just happy that the car is running smoothly again.

    EMG Kia Thetford
    Response from EMG Anglia Limited 2 months ago

    We are sorry your recent experience was not as you would expect, a member of our service team will be in contact to arrange a booking to resolve your concern, Kind Regards, Bryan, Aftersales Manager

  • Claire Murgo
    2 months ago

    We purchase our car.. Dealt with John who was really nice and friendly.

    EMG Kia Thetford
    Response from EMG Anglia Limited 2 months ago

    Claire Murgo, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a fantastic day!

  • Dee Downham
    2 months ago

    My husband and I had a fantastic experience when buying a used car and part exchanging ours. We found Callum to be honest, friendly and helpful. The whole team Callum, David and Dennis went above and beyond to find us our perfect car. Callum then ensured everything was 100% when we went to pick the car up and he has since emailed to check we are happy with everything. We highly recommend. Gold standard.

    EMG Used Cars & Mitsubishi Authorised Repairer Duxford
    Response from EMG Anglia Limited 2 months ago

    Hi Dee Downham, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • Melissa Bailey
    2 months ago

    Dave at Duxford EMG was absolutely brilliant from start to finish. I told him what I was looking for and a few weeks later something arrived in the show room that he thought would be perfect for what I wanted. The whole process was super easy and he kept me informed the whole way. He offed me a great price for my old car and I’m so happy in my new set of wheels! Highly recommend! Thanks again Dave

    EMG Motor Group Duxford - Mitsubishi Service & Citroen Specialist
    Response from EMG Anglia Limited 2 months ago

    Hi Melissa, thank you for taking the time to leave a review for us at EMG Duxford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

  • Michelle Howlett
    2 months ago

    I have used EMG Motor Group, Thetford both times that I have purchased a new car - I have found them very friendly, polite & helpful, and have enjoyed my experience very much. I would definitely recommend them. Excellent service given. Many thanks.

    EMG Kia Thetford
    Response from EMG Anglia Limited 2 months ago

    Michelle Howlett, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

No reviews available

Loading...
+

Please Wait

This won't take a moment...

+
Loading